Some users would meet the authentic failed problem when configure VPN on iPad, iPhone, Mac and some other iOS devices. This article is about how to fix this frequently appeared problem when using FlyVPN on iPhone or iPad: authentication failed.
1. Try to change VPN protocols, from PPTP to L2TP. There are two VPN protocols for iOS, PPTP and L2TP. OpenVPN appears only in the FlyVPN Client.
2. Try to change into another VPN server. The current server maybe not as stable as we thought. When authentication failed appeared, try to switch into another server.
3. Remove the current profile, start a new VPN connection.
4. Check if the IP addresses of the server are correct, appearing when users choose setup FlyVPN on iPhone, iPad, Mac manually.
5. As the severs listed in the two free trial accounts are different, free trial account users also need to check if the server is compatible with free trial account.
6. Free trial account: check if the online users of trial accounts are reached the limit, from the VPN trial page. If it’s full load, try this later.
7. Premium account: To see if your account reaches the limitation of online devices. That’s if user had login your account on other devices, it would be more likely that his account remains online on those devices, thus approaching the max number of devices.
Open this to look at the operation: http://www.flyvpn.com/User/Overview. If it reaches the limitation of online devices, please disconnect, then try again.
8. If all these methods can’t solve the problem, please if there is any programs that against FlyVPN, such as VPNs of other companies.
Hope this can help to fix your authentic failed problem.
1. Try to change VPN protocols, from PPTP to L2TP. There are two VPN protocols for iOS, PPTP and L2TP. OpenVPN appears only in the FlyVPN Client.
2. Try to change into another VPN server. The current server maybe not as stable as we thought. When authentication failed appeared, try to switch into another server.
3. Remove the current profile, start a new VPN connection.
4. Check if the IP addresses of the server are correct, appearing when users choose setup FlyVPN on iPhone, iPad, Mac manually.
5. As the severs listed in the two free trial accounts are different, free trial account users also need to check if the server is compatible with free trial account.
6. Free trial account: check if the online users of trial accounts are reached the limit, from the VPN trial page. If it’s full load, try this later.
7. Premium account: To see if your account reaches the limitation of online devices. That’s if user had login your account on other devices, it would be more likely that his account remains online on those devices, thus approaching the max number of devices.
Open this to look at the operation: http://www.flyvpn.com/User/Overview. If it reaches the limitation of online devices, please disconnect, then try again.
8. If all these methods can’t solve the problem, please if there is any programs that against FlyVPN, such as VPNs of other companies.
Hope this can help to fix your authentic failed problem.
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